Cassie is a highly organized individual with a strong and professional work ethic. With an educational background in Merchandise Marketing from FIDM / Fashion Institute of Design & Merchandising and her three years of experience in retail management and overall seven years of experience in customer service, she has gained a thorough knowledge and understanding of the retail environment. Cassie has gained valuable experience at successful flagship locations such as Forever 21 / XXI and Urban Outfitters. During her time there, she has succeeded in team building and leadership within the organization and was able to establish a strong client base to ensure repeat and increased business via CRM / Customer Relationship Management. With Cassie’s educational and professional background, she is confident in her skills in organizational behavior and management, trend research and analysis, visual and merchandise presentation, and written and communication skills.